Hello! I just completed an activity and synced it from my apple watch. It syned but has not shown up as "ready to view". I've tried the suggestions here https://support.strava.com/hc/en-us/articles/216919037-Troubleshooting-Syncing but so far no luck (it is not showing up as an error or failed to upload so I can't try it again). Thanks for any help!
Answered
Activity synced but not showing up
+1Best answer by Jane
Hello @Cvillerunner
Thanks for your post and sorry to hear of the issue! Can you please confirm you've tried the steps below which are specifically for Apple Watch syncing issues:
Can you please force quit both the Strava watch app and the app on your mobile device?
To force quit the Strava app on your watch, press and hold the side button until the shutdown screen appears, and then press and hold the digital crown until the app closes. You must be in the app to force it to close.
Let us know if that helps get the activity to sync.
+29Hello @Cvillerunner
Thanks for your post and sorry to hear of the issue! Can you please confirm you've tried the steps below which are specifically for Apple Watch syncing issues:
Can you please force quit both the Strava watch app and the app on your mobile device?
To force quit the Strava app on your watch, press and hold the side button until the shutdown screen appears, and then press and hold the digital crown until the app closes. You must be in the app to force it to close.
Let us know if that helps get the activity to sync.
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