I have a problem to see the heart rate on my strava activities, either sync from garmin connect or uploading a file.
As I read, it is a problem of authorization of data permissions.
First of all, there is no menu to go directly to the page in the website nor the app. I found it only when I try to manually upload a file (picture 1).
When I open the settings link, then I click on “Allow access” (picture2) and on “accept” of the confirmed access pop-up (picture3).
By doing this is supossed that the problem is solved…
BUT NO!!!
After that I download a fit or a tcx file from my garmin account and upload it in Strava, but
1) the same red message (Uploaded activities will not show heart rate or other health data) as shown in picture1 appears.
2) the activity uploaded in Strava (with the heart rate as you can see in Garmin Connect (picture4)) DOES NOT show the heart rate (picture5).

Why does it happen and how can I fix or solve it?

I’ve tried to disconnect and reconnect strava with Garmin, but did’n work.

I’ve clicked the “allow acces” hundred ot times and accepted it, but nothing changes.

I hope anyone can help me to solve the problem.

Thanks in advance.