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App crashing on open [android]

  • August 18, 2025
  • 2 replies
  • 289 views
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Cannot open app. Splash page with Strava logo shows up then app immediately closes. Have tried clearing cache and data. Uninstalled and reinstalled app. Still crashing. Android error message states there is a bug in the app and it cannot open. Android v12. Strava v424.12

Best answer by Jana_S

Hi ​@Barnesy, try turning your device off and on when reinstalling the app (uninstall > turn off > turn on > install). There could be some stuck/looped process that's causing the crashes, and this way you’d get rid of it. 

If it doesn't help, yet double check for free space on the device, or any recently installed new apps that might potentially be conflicting.

2 replies

Jana_S
Superuser
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  • Jana_S
  • Superuser
  • 1703 replies
  • Answer
  • August 18, 2025

Hi ​@Barnesy, try turning your device off and on when reinstalling the app (uninstall > turn off > turn on > install). There could be some stuck/looped process that's causing the crashes, and this way you’d get rid of it. 

If it doesn't help, yet double check for free space on the device, or any recently installed new apps that might potentially be conflicting.

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  • Barnesy
  • Author
  • Hub Rookie
  • 1 reply
  • August 18, 2025

No changes on my device since I last opened the app that I can remember but alas the classic "turn it off and on again" trick worked. Should've thought of that 🙂

Cheers for the reply ​@Jana_S 


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