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Answered

Apple Watch SE splits wrong when imported to Strava

  • February 3, 2024
  • 2 replies
  • 21 views

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Hello, I have been having issues with the splits on my activities when uploaded to Strava. The splits are accurate in the apple fitness app, but when I upload the workout to Strava, it completely messes them up. I have had 7:30 miles in the fitness app show up as 1:30 miles in Strava. The average pace is correct, segment times are correct, it is only the splits at the bottom of the activity that are wrong. This doesn’t change if I manually import the activities or if I have them on autoupload.

Best answer by Jane

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.

2 replies

Jane
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  • Strava Alumni
  • Answer
  • February 8, 2024

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.


Scout
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  • Strava Alumni
  • March 12, 2024

Hey @Caseysa
Our support team has reached out via email; they will need additional information to further investigate. Please respond to that support email or submit a new support ticket if you need further assistance.