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Hi everyone,

 

I recently upgraded from an Apple Watch Series 7 to a Series 11 and since then I’ve been having issues with how my workouts appear in Strava.

 

  • When I record workouts in the Apple Workout app, they sync to Strava via Apple Health but the source always shows as “Apple Health” instead of “Apple Watch Series 11”
  • In the Strava app on my iPhone, under Settings → Manage apps and devices, I constantly see the message “Accept permissions for Apple Watch” — even though I’ve already granted all permissions.

 

What I’ve tried so far:

  • Reinstalled Strava on both my iPhone and Apple Watch
  • Restarted both devices
  • Revoked and re-granted all Apple Health permissions (Workouts, Heart Rate, etc.)
  • Checked Motion & Fitness permissions are enabled
  • Reconnected Strava to Health multiple times

 

Despite all this, the message still appears and Strava is not recognising my Series 11 correctly.

 

Has anyone else experienced this with a newer Apple Watch model? If so, did you find a way to clear the permissions banner and get Strava to log workouts as coming from the watch itself instead of just “Apple Health”?

 

Thanks in advance,

Morgan

About how the watch model is shown, give it a week or two, here's the same topic (except for AWU):

Also, where do you see the prompt to “accept permissions”? If you mean the label shown on your screenshot, it's ok / already set up, as there's a checkmark showing there. Mine shows the same. 

Thank you! I did have a feeling it might be because the watch is a new release. The accept permissions prompt is only where it can be seen in the screenshot — I guess I never noticed it before with my previous watch. Again thanks for the response :). 

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