I just set up the Beacon feature on my Apple Watch Ultra 2, however when I initiate a workout I get a message stating, “We weren’t able to share your location with XYZ. Tap to send your Beacon manually.” I’ve tried multiple emergency contacts but I get the same message for all of them. The Beacon message will send if I initiate a workout using my cell phone, but not if I begin a workout using my Apple Watch. I do have cellular activated on my Apple Watch. Any idea what the fix is for this?
Thanks.
Best answer by Scout
Hey @Sven0204, Thanks for your post and sorry for any trouble. Please try the following steps to troubleshoot this issue:
Open the Strava mobile app
You > Settings > Beacon > remove all safety contacts
In your phone's address book, edit each desired safety contact's number to start with ‘+1’ (or +countrycode depending on your geographic location)
re-add Beacon contacts in the Strava mobile app
New Beacon texts should be sent automatically
If the above steps do not resolve this for you, pleasesubmit a support ticket and we will investigate further.
