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Question

Applications, Services and Devices option is not on strava under my profile.

  • January 19, 2025
  • 2 replies
  • 35 views
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Today’s outdoor run (race event) did not upload to strava. I am following the steps to figure out why…

How to Sync Strava with Apple Watch Fitness App & iPhone Health  (link below)

How to Sync Strava with Apple Watch Fitness App & iPhone Health - MashTips

 

I went to my profile and Applications, Services, and Devices is missing as an option to click on the Strava App.

So I can’t get to my Health to check if Apple is set up to sync correctly with Strava.

 

Yesterday’s run synced from my Apple watch to Strava. I am not sure why it isn’t working now.

 

Can anyone please help on how to retrieve  Applications, Services, and Devices on my profile?

 

Thank you

Neli A

 

    2 replies

    Bryant
    Community Manager
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    • BryantCommunity Manager
    • Community Manager
    • January 21, 2025

    Hey ​@Neli,
    Can you please send us a screenshot of what you are seeing on your device so we can get a better idea of what is going on?

    How to take a screenshot:
    iPhone
    Android
    Apple Computer
    Windows Computer
    Apple Watch

    Here is how to submit a support ticket.

    KBryant24 | STRAVA | Community Hub Team
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    • Neli
    • Author
    • Hub Rookie
    • January 27, 2025

    Attached is a screenshot of settings in Strava. 

    In profile there is no Applications, Services, and Devices option to get to Health to check if Apple Watch is synced with Apple. 
    Also, in settings Manage devices Apple Watch is clicked. So it should be synced to Strava but all my activities since last weekend are not syncing from Apple Watch to Strava. 

    I have no idea what is going on! 

    Any help would be greatly appreciated. 

     

    Neli A 

     

     

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