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So I'm using Strava to track my activities in the gym, but I'm having a problem. I use a Galaxy Watch 7 with WearOS. When it syncs the activity the ending time goes as the start time and then calculates the ending time by the activity time. So if I do a session of 1h30 that ends at 6 pm, it goes to Strava as starting at 6 pm and ending 7h30pm. That is a problem as Strava doesn't have a treadmill option, so I use Samsung Health or Google Fit to track that, but when it logs the treadmill into Health or Google Fit after Strava syncs with those, the weight lift and treadmill appear as in a superposition and only count one of those activities.

 

So basically Im asking if there's any way for the activity on the Watch syncs using the real start time or a easy way to edit that that doesn't involve the desktop and 3rd part websites

Hello @maateus97 


Thanks for your post and your detailed description of the problem. 


Based on what's happening, it sounds like your timezone may not be set correctly. We use your account's timezone to determine start time for activities that do not contain GPS information (indoor, workouts, swims, etc.). Please try the following:



  1. Access your account through the Strava Website

  2. Go to Profile > Settings

  3. Select your current location and type in Los Angeles & Save (this is to reset the time zone, we recognize this is not your accurate location. You will reset your location in step 5)
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  4. Select Refresh Page​​

  5. Enter in your correct location & Save.

  6. Select Refresh Page (if the time zone still does not refresh to match your location please try step 3 again and then refresh the page followed to ensure the time zone and location match. Then enter your correct location again and refresh the time zone). Sometimes the timezone gets stuck and just needs to get adjusted back and forth to reset itself. Once it is set and is accurate it will not revert back.


This should resolve the time zone issue you are experiencing for all future activities.  Please let us know if you continue to experience issues after completing these steps.

Thank you for your assistance. For some reason, the city was correct, but the timezone was still set as the previous city where I lived before. Now it's all syncing perfectly.

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