Bug Report: distance and speed very low and wrong during some activities

Ciao ​@Kody Sagaser. Could it be related with a poor GPS signal? Are you recording through the app? 

Yes I am recording through the app. It shouldn’t be a matter of a poor GPS signal. I have tried using other trackers for a comparison and the GPS, speed, and distance work just fine.

Hi,

I have the exact same issue with my WearOS (oneplus 3) watch. I recorded a few rides with my phone as well as the watch, recordings on the phone were correct, the ones on the watch weren’t. Strava recognized the ‘parallel’ recordins as a ‘Group Activity’ with a shared map, which has more or less identical routes, both activities had the same duration (Time) but the one from the watch had wildly less distance (8.74km vs 21.37km for the phone recording).

I haven’t tried any other activities than inline skating.

Note: The distance and average speeds can be ‘fixed’ through the ‘Correct Distance’ feature (only on website, not in app).

With the caveat that I'm a Garmin only user and might not know what I'm talking about, I'll throw this idea out for consideration:  Some of your activities are triggering the auto-pause function too rapidly.  And you're moving too slowly to trigger a restart, so portions aren't being recorded.  That feature's probably disabled automatically for walking, which is why you're doing okay there.

You need to lower the auto pause threshold for your other activities, or disable it altogether.      

Possibly, I’ll have to look into that. 

Is there somewhere in the settings I can change the auto pause threshold? Or just disable it all together? I wish there were settings for individual activities...

In the strava wearOS app, if you scroll all the way down the activities list, there’s a settings button that gets you to a screen with ‘Auto Pause’ settings for ‘Run’ (off on mine) and ‘Ride’ (on). I will switch ride to ‘off’ as well and see if that changes anything (will have to wait for a less windy day though, too much wind today for my inline skating liking...)

Jorik, 

Do you have issues with the Inline Skating activity as well?

Yes, Inline Skating indeed. More details are in an earlier reply, which is ‘under review’ still, probably because I included a screen shot of the ‘Fix Distance’ feature...

​@Jorik 

Thank you for the screenshot and tips. I’m glad (or not) that other people are having the same issue. I am currently training for a inline skate marathon and I wish Strava worked better with this.

Really wish there was a way to directly report bugs directly...

​@Kody Sagaser 
I tried with both Auto Pause settings (Run and Ride) set to ‘off’, but that didn’t make a difference.

I have the same issue. My family and I kayaked down a river, most of it didn't require padding. When we were done, their apple watches showed 17km as a total distance, my Pixel 3 watch showed only .09km. It was on the kayaking activity and I could see the speed so I know it was tracking but not showing the distance. Auto pause wasn't on. I'm thinking that perhaps it only recorded the distance when I was actually paddling, and not as I was floating down the river?