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can't connect from third party device

  • September 21, 2024
  • 1 reply
  • 126 views

Error 403: Limit of connected athletes exceeded

 

This app has exceeded the limit of connected athletes. If you are a developer of this application, please contact Strava developer support for how to request a quota increase.

 

how to solve this, i use haylou solar neo, which is connected to the haylou fun app

 

 

Best answer by ActivityFix

It's not anything you can resolve. You will need to contact the developer of the app and let them know they need to request an increase in their API limits.

You can point them to this forum post for more information if they need it. I'm pretty sure I've seen this same app have this issue before so they may already be aware.

https://communityhub.strava.com/t5/developer-knowledge-base/our-developer-program/ta-p/8849

1 reply

ActivityFix
Superuser
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  • Superuser
  • Answer
  • September 21, 2024

It's not anything you can resolve. You will need to contact the developer of the app and let them know they need to request an increase in their API limits.

You can point them to this forum post for more information if they need it. I'm pretty sure I've seen this same app have this issue before so they may already be aware.

https://communityhub.strava.com/t5/developer-knowledge-base/our-developer-program/ta-p/8849