Skip to main content

My old Strava account was linked to Facebook (log in with FB). I deleted my FB account and now whenever I open the iOS app I get an error message reading: "Your access to the Strava platform has been suspended."

Deleting the app and re-installing doesn't change anything. Accessing settings in the app leads to a black screen.

I'm okay if the account is gone and data is lost--what I'm more concerned about is being able to still use the app! Right now it is in a state where I can't log in with any account.

Note: the account I'm using to create this thread is unrelated to the issue.

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.


Reply