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Answered

cannot connect or disconnect strava to Samsung Health

  • May 3, 2025
  • 2 replies
  • 167 views

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Just today I find I can no longer sync Samsung Health with Strava as the button under services is greyed out. 

I've reinstalled both apps 2 or 3 times now & allowed all permissions but it still won't work 

Any suggestions please?

Best answer by stevebliss67

Only way to fix it was to factory reset my phone, since then syncing works just fine, for now....

2 replies

Vincenzo
Superuser
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  • Superuser
  • 264 replies
  • May 4, 2025

Ciao ​@stevebliss67. Try to read the topic below ,it's not properly about your issue but it's related with connection problems with Health. As I can read the final suggestion is to open a ticket.

https://communityhub.strava.com/strava-features-chat-5/syncing-samsung-health-to-strava-7783?tid=7783&fid=5


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  • Author
  • Hub Rookie
  • 6 replies
  • Answer
  • May 14, 2025

Only way to fix it was to factory reset my phone, since then syncing works just fine, for now....