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Club has no overview

  • June 30, 2024
  • 1 reply
  • 38 views

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I want to leave a group. After a search I learned that this is done in the overview section of the group. The club "Whittier Cyclery" shows me a black page. When I tap overview. This is the only one of the clubs that I am in. That shows me a blank overview page. How do I successfully leave this group in this situation. 

Best answer by Scout

Hey @Njineer
Thanks for your post and sorry for the trouble. I took a look at my device and I'm not having issues with leaving a club. Please try our initial troubleshooting step of deleting and reinstalling the Strava app. Our recommended instructions are below:

1. Delete the Strava application from your phone
2. Power your device off for 10 seconds
3. Turn your phone back on
4. Reinstall the Strava application 

Note: You will not lose any data if you do this since all data is stored on the Strava servers.

Google Play Store:
Strava: Track Running, Cycling & Swimming
How to update your apps on Android: Support - Google

Apple App Store:
Strava: Run, Ride, Swim
How to update your apps on Apple: Support - Apple

If this doesn't help, please try using the website to leave the club and let me know if you are still having any issues. 

1 reply

Scout
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  • Strava Alumni
  • Answer
  • June 30, 2024

Hey @Njineer
Thanks for your post and sorry for the trouble. I took a look at my device and I'm not having issues with leaving a club. Please try our initial troubleshooting step of deleting and reinstalling the Strava app. Our recommended instructions are below:

1. Delete the Strava application from your phone
2. Power your device off for 10 seconds
3. Turn your phone back on
4. Reinstall the Strava application 

Note: You will not lose any data if you do this since all data is stored on the Strava servers.

Google Play Store:
Strava: Track Running, Cycling & Swimming
How to update your apps on Android: Support - Google

Apple App Store:
Strava: Run, Ride, Swim
How to update your apps on Apple: Support - Apple

If this doesn't help, please try using the website to leave the club and let me know if you are still having any issues.