Skip to main content
Answered

Created routes wont load on Elemnt Companion app

  • July 26, 2024
  • 3 replies
  • 145 views

Forum|alt.badge.img

Hi everybody,

After the latest Strava-update, the routes I save wont load to the Wahoo Elemnt Companion app.

I've tried deleting and re-installing both apps on my iPhone, but with no effect.

Anyone with an idea of what is wrong?

Best answer by Jan_Mantau

@MiWeAn Please check that the Strava routes are starred. If that is the case then you could try to deauthorize Strava in the companion app and authorize it again. The link Jane has provided is for another app (Wahoo fitness) and not relevant in this case.

The Strava app is by the way only a tool to create or show routes but it doesn't have anything to do with syncing routes to the companion app. The companion app does this by loading the routes from Strava servers.

3 replies

Jane
Forum|alt.badge.img+29
  • Strava Alumni
  • July 29, 2024

Hi @MiWeAn 

Thanks for your post. Are you referring to syncing Strava routes to the Wahoo App? That's not supported, and I apologize for any confusion over this.

Find out more about using the Wahoo App with Strava here


Jan_Mantau
Superuser
Forum|alt.badge.img+26
  • Superuser
  • Answer
  • July 29, 2024

@MiWeAn Please check that the Strava routes are starred. If that is the case then you could try to deauthorize Strava in the companion app and authorize it again. The link Jane has provided is for another app (Wahoo fitness) and not relevant in this case.

The Strava app is by the way only a tool to create or show routes but it doesn't have anything to do with syncing routes to the companion app. The companion app does this by loading the routes from Strava servers.


Forum|alt.badge.img+4
  • Hub Rookie
  • November 30, 2024

I noticed only if the ride has type=ride  if I set to gravel ride then they don’t sync