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Answered

Distance not posting to STRAVA when using Apple Watch 6

  • January 22, 2024
  • 2 replies
  • 7 views

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I use my Apple Watch 6 to record my "indoor ride". I ride an indoor resistance trainer with Garmin speed/cadence sensors. When I save my ride, and it syncs to STRAVA, the distance is missing. I tried doing the "correct distance" but I do not get that option when I go into the activity and click the three dots.

Best answer by Scout

@RayJay
Our support team has reached out via email; they will need additional information to look into this. Please respond to the support email if you need further assistance. 

2 replies

Jane
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  • Strava Alumni
  • January 24, 2024

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.


Scout
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  • Strava Alumni
  • Answer
  • March 7, 2024

@RayJay
Our support team has reached out via email; they will need additional information to look into this. Please respond to the support email if you need further assistance.