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Answered

Download in strava app virtual

  • March 28, 2024
  • 2 replies
  • 13 views

Forum|alt.badge.img+1

Hello! I've been having this problem for almost 6 months now. Workouts from the third-party MyWhoosh and ThinkRider apps are not uploaded to Strava. Everything worked fine before. No loading lately. Who knows what the problem is?

Best answer by Scout

Update from support: Please go ahead and disconnect from the application and then try reconnecting. You can disconnect from any third-party applications here:

https://www.strava.com/settings/apps
 
If this does not resolve your issue please submit a support ticket.

2 replies

Jane
Forum|alt.badge.img+29
  • Strava Alumni
  • April 10, 2024

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.


Scout
Forum|alt.badge.img+28
  • Strava Alumni
  • Answer
  • April 25, 2024

Update from support: Please go ahead and disconnect from the application and then try reconnecting. You can disconnect from any third-party applications here:

https://www.strava.com/settings/apps
 
If this does not resolve your issue please submit a support ticket.