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Answered

error 403 with EConnected

  • August 20, 2025
  • 3 replies
  • 119 views

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I disconnected my syncing between Strava and EConnected and now i cannot sync again due to the error 403 saying « limit of connected athletes exceedeed ». I tried to contact Strava but told me they can’t help me and send me there so I hope you could find a solution ! Thank you

Best answer by Jan_Mantau

You have to contact someone at the support of “EConnected” so that they can appeal for a connection limit increase. 

3 replies

Jan_Mantau
Superuser
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  • Superuser
  • 1782 replies
  • Answer
  • August 20, 2025

You have to contact someone at the support of “EConnected” so that they can appeal for a connection limit increase. 


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  • Author
  • Hub Rookie
  • 1 reply
  • August 20, 2025

I think the problem comes from Strava because it’s when Econnected demands to connect my Strava account, I enter my mail and password and this appears : (it’s in french because I’m a french people)

I specify I’m not a developper, just a user.

 


Jan_Mantau
Superuser
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  • Superuser
  • 1782 replies
  • August 21, 2025

Of course the message comes from Strava but only the people from EConnected can ask Strava to increase their limits.