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Answered

Error occured in strava

  • April 14, 2025
  • 5 replies
  • 69 views

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  • Hub Rookie
  • 2 replies

Why is this happening? What Am I supposed to do? Please help

Best answer by Jana_S

Hi ​@Don,

Just to confirm - what exact device is this? And is there some specific scenario when this happens? Someone with the same setup might be able to advise. 

In general, the best first step would be updating both the Strava app as well as the operating system of the device to the latest version. 

If that doesn't help, or if you already have the latest version, you can try uninstalling and reinstalling the Strava app, just in case it got somehow corrupt. 

Any other steps may depend on what phone/watch you're using, so please let us know. 

5 replies

Vincenzo
Superuser
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  • Superuser
  • 264 replies
  • April 15, 2025

Ciao Don. Is the issue solved?


Forum|alt.badge.img+1
  • Author
  • Hub Rookie
  • 2 replies
  • April 15, 2025

Not yet sir. Can you please help? Thanks. 


Vincenzo
Superuser
Forum|alt.badge.img+27
  • Superuser
  • 264 replies
  • April 16, 2025

Sorry to hear this. ​@Lola can you help?


Jana_S
Superuser
Forum|alt.badge.img+29
  • Superuser
  • 1703 replies
  • Answer
  • April 16, 2025

Hi ​@Don,

Just to confirm - what exact device is this? And is there some specific scenario when this happens? Someone with the same setup might be able to advise. 

In general, the best first step would be updating both the Strava app as well as the operating system of the device to the latest version. 

If that doesn't help, or if you already have the latest version, you can try uninstalling and reinstalling the Strava app, just in case it got somehow corrupt. 

Any other steps may depend on what phone/watch you're using, so please let us know. 


Forum|alt.badge.img+1
  • Author
  • Hub Rookie
  • 2 replies
  • May 8, 2025

Its my phone xiaomi redminote 9s. I already updated my phone OS and strava app. It helped, but it happened again in my recent activity.