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Galaxy Watch is not syncing steps

  • February 13, 2024
  • 4 replies
  • 14 views
IsaTTeN
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Hello!

I don´t know why my Samsung Galaxy Watch 6 is not showing steps in my hiking sessions. All the other data are ok, map, heart rate, kms, elevation, etc. even when I wal in a flat terrain it doesn´t show any steps. 

Do you know why?

 

Best regards

Best answer by Jane

Hello @IsaTTeN 

Thanks for posting about this, and also for mentioning that you're recording with WearOS on a Galaxy watch.  Steps aren't currently available from this device.

To find out more about Steps on Strava, please visit this article

Please let us know if you have any additional questions.

    4 replies

    Jane
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    • Jane
    • Strava Alumni
    • Answer
    • February 16, 2024

    Hello @IsaTTeN 

    Thanks for posting about this, and also for mentioning that you're recording with WearOS on a Galaxy watch.  Steps aren't currently available from this device.

    To find out more about Steps on Strava, please visit this article

    Please let us know if you have any additional questions.

    Jane (she/her)
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    • giripdhv
    • Hub Starter
    • August 15, 2024

    I have same issue with Mi Fitness. Step data on my Mi Fitness doesn't appear on Strava. Please let me know why? 

    runalyze
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    • runalyze
    • Hub Starter
    • August 15, 2024

    Strava has problems with their API. Almost every app cannot correctly communicate with their API

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    G
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    • giripdhv
    • Hub Starter
    • August 15, 2024

    Oh, I see. I hope they can fix it since the community is huge and use a lot of app.

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