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Question

heart rate sync

  • June 7, 2025
  • 4 replies
  • 34 views

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  • Hub Rookie
  • 2 replies

I use a garmin HRM pro. I use to see the heart rate after a workout (mean, Max, Zones etc). But now I only see the heart rate in the strava app during the workout. But after the workout there is no results from the heart rate. I can see heart rate resultater from workout I did last week. Anyone know how to fix it?

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4 replies

Vincenzo
Superuser
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  • Superuser
  • 264 replies
  • June 8, 2025

Ciao ​@Sisa. Give a look to the settings and be sure your health data permission sharing is "ON"


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  • Author
  • Hub Rookie
  • 2 replies
  • June 8, 2025

@Vincenzo thanks for your advice. Health data permission sharing is “on”, so that is not the problem...


Jana_S
Superuser
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  • Superuser
  • 1703 replies
  • June 9, 2025

Hi Sisa, this seems to be a widespread issue - let's try keeping the discussion in one thread, here:


I’ve asked the moderators to review and to bring it up with the engineering team, fingers crossed that this is fixed soon. 


Bryant
Community Manager
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  • Community Manager
  • 938 replies
  • June 9, 2025

Hey Everyone,

I can confirm this is a known issue that is currently being worked on.
All updates on this issue will be made within the following thread moving forward.