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Hello everyone,

I’ve had a troubling experience with this. I’m currently using the login method via Apple's private email and would like to download my data to my PC. The process indicates that my data will be sent to my email, but I haven’t received any email from Strava—actually, I’ve never received any emails from Strava at all. I’m using Gmail for this account too, so I can’t switch my private email to Gmail. What should I do next?

Strava support, please assist me with this issue.

Thank you.

 

Hey @kobeT9x, 
Thanks for your post. I'm going to escalate this over to our Support team. The Community Hub & Strava Support are two different platforms. The Hub is great for general questions and information while our Support team will handle questions that require account access such as logins, subscription inquiries, restoring activities, account settings, etc. Our team will get back to you as quickly as possible. Thanks for your patience.

Thank you, Scout !
I hope i can change my gmail or I can receive the email for download data.Pls help me faster as you can

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