Recently I realized my heart rate data is no longer being shown on Strava when it's sent from Garmin or Whoop and after having researched it everything is saying I need to allow data permission. But I cannot find it in the settings.
Answered
I can't find data permission authorazation on setting
+1Best answer by Scout
Hey @henryjjjames,
Thanks for your post. Please make sure you are using the most updated version of the app:
Google Play Store:
Strava: Track Running, Cycling & Swimming
How to update your apps on Android: Support - Google
Apple App Store:
Strava: Run, Ride, Swim
How to update your apps on Apple: Support - Apple
If you have issues after doing the above, please submit a support ticket and our support team will further assist you.
+28Hey @henryjjjames,
Thanks for your post. Please make sure you are using the most updated version of the app:
Google Play Store:
Strava: Track Running, Cycling & Swimming
How to update your apps on Android: Support - Google
Apple App Store:
Strava: Run, Ride, Swim
How to update your apps on Apple: Support - Apple
If you have issues after doing the above, please submit a support ticket and our support team will further assist you.
Hi,
I have the same problem. My Heart rate data just stopped showing up since 3 September 2024.
Passed entries still show the data. but the newer ones does not.
I have tried done some reading and found the page for allowing Access under permission.
I have clicked this "allow access" button a 100 times. it does not allow or change.
Please help
Hi, I am not using the App.
This is on the Web - Laptop with Chrome.
I have submitted 2 tickets already. I am not getting any response
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