​@E_this Sorry to hear that you’re encountering trouble. However, I’m afraid we don’t have enough details to fully understand or comment on this situation. Can you describe the situation in more detail and provide a list of the exact steps you are taking leading up to this obstacle?

In 

 ​@Ignaply has found a workaround with temporarily disabling the internet connection of  the phone.

​@E_this - thank you for reporting! Our team is aware of the issue and it currently investigating - please follow this thread for all the updates: