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[Known Issue]Show something on the screen when the Wear OS watch screen times out and has AOD (Always On Display) on

  • December 12, 2024
  • 1 reply
  • 53 views
U
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I use the Strava app on a Galaxy Watch running Wear OS 5. I have the device’s AOD (Always On Display) feature turned on.

When I’m in the middle of a run and the screen times out, it no longer displays the info screen (elapsed time, pace, distance, bpm). Strava should show some info on the screen when AOD is on.

Alternatively if it doesn’t work well with AOD, there should at least be a setting to keep the screen always on (and dimmed) while in the middle of an activity so I can easily see the information. The Samsung Health app has this option when in the middle of an activity.

Best answer by Bryant

Hey ​@user,

Thank you for bringing this to our attention.
We are aware of this issue and it's been escalated to our team for investigation.
Unfortunately, at this time I am unable to provide an expected resolution time frame. However, we will certainly do our best to address this issue as quickly as we can.
We appreciate your patience in the meantime.

U

1 reply

Bryant
Community Manager
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  • BryantCommunity Manager
  • Community Manager
  • Answer
  • December 13, 2024

Hey ​@user,

Thank you for bringing this to our attention.
We are aware of this issue and it's been escalated to our team for investigation.
Unfortunately, at this time I am unable to provide an expected resolution time frame. However, we will certainly do our best to address this issue as quickly as we can.
We appreciate your patience in the meantime.

KBryant24 | STRAVA | Community Hub Team
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