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Hi all, 

I’ve been on Strava using first a Garmin 530 and now a 1040 for 3 years and 4 months. Nearly 50,000km.

I am not sure how it’s supposed to work, but I’ve always had major issues with segments on the Garmin. 

The issues include:

  • Starred segments don’t always show up on the Garmin. This evening for example, I starred two segments - one showed up, the other didn’t.
  • Segments don’t pop up at all if I’m following a route. I see them on the map, marked in green, but they don’t appear as a live segment unless I stop the route guidance.
  • No segments appear if I search for segments nearby. 
  • No segments automatically appear whilst I’m out (I’m not sure if they should do this).

I don’t think it’s device related, as it’s always been the same on the 530 and now the 1040. Could there be something corrupted in the link between Strava and Garmin? I have tried un-synching and re-synching the accounts before, but to no avail.

 

Any help or guidance would be much appreciated.

 

Jonathan

With regards to the starred segments not showing up, keep in mind that segments that are a net downhill (grade less than 0%) will not show up for live segments.  Only flat or uphill segments will show up.  

​@SwedenJon How it is supposed to work is:

  • The newest 100 starred and not downhill segments are synced to Garmin (this works correctly).
  • Those segments will be shown in green color on the map of the Edge (this works correctly).
  • The segments popup during an activity if you don’t follow a course (this works correctly).
  • The segments popup during an activity if you follow a course that was created in the Strava route planner. That’s the part that is buggy since years but nobody does anything about it.

The segment search on the Edge is not a Strava problem. The missing popup when riding courses that weren’t created in Strava is per design.

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