I lost all my data when I logged in after resetting password
Username is Sarah Curneen
Have sent ticket regarding issue #3013194
Answered
Lost access to Strava account when resetting password
Best answer by Scout
Hey @SB3,
Thanks for reaching out. This will need to be handled by our Support team. The Community Hub & Strava Support are two different platforms. The Hub is great for general questions and information while our Support team will handle questions that require the member to share personal account information such as subscription questions, restoring activities, account settings, etc.
Our team will respond to you as soon as possible.
+28Hey @SB3,
Thanks for reaching out. This will need to be handled by our Support team. The Community Hub & Strava Support are two different platforms. The Hub is great for general questions and information while our Support team will handle questions that require the member to share personal account information such as subscription questions, restoring activities, account settings, etc.
Our team will respond to you as soon as possible.
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