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Answered

Maps disappear when clicked on - Android app

  • March 5, 2025
  • 1 reply
  • 17 views

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When I view an activity - either mine or a followers - I can see a map displayed with the route. But if I click on the map in order to look at details, the map disappears. I am just left with a trace of the route, on a white background. 

I'm using the Strava app on an Android phone - Samsung S18.

This has been happening for approx 1 week. I have tried deleting and reinstalling app but problem persists. 

Any help please?

Best answer by Lola

This post has been escalated to our Support team. If you are another athlete who has a similar question please submit a support ticket and a Support Analyst will get in touch to troubleshoot with you.

 

This topic has been closed for replies.

1 reply

Lola
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  • Strava Alumni
  • 570 replies
  • Answer
  • April 2, 2025

This post has been escalated to our Support team. If you are another athlete who has a similar question please submit a support ticket and a Support Analyst will get in touch to troubleshoot with you.