Skip to main content

Hi All, 

 

I am a Huawei Fit 3 watch user, previously my heart rate info (avg HR, max HR) is displayed on the activities every time I broadcast my HR from my huawei watch (image 1). But since 3 days ago my heart rate info went missing from my strava app (image 2). Before the activity started the HR info is displayed, and throughout my workout the HR info still displayed. However once I finish my workout the only thing that recorded is the time. I’ve tried to :

  • Connect and disconnect the huawei watch with strava 
  • Ensure my huawei and strava are on the latest version 
  • Ensure all of the permissions are allowed on both huawei health and strava (data sync and data permissions)
  • Install and uninstall both huawei app & strava 
  • Forget device and re-connect the watch with my iphone
  • Reset my watch

I also went to huawei center, they said this might be bugs from Strava since the watch already successfully broadcasts the HR.

 

Does anyone experiencing the same thing? I’m currently joining a virtual run and I can’t record any of my run, please kindly help :((

 

Reply