Skip to main content
Question

My speed and distance remains at 0:00 during activities, Help

  • February 19, 2025
  • 2 replies
  • 138 views
U
Forum|alt.badge.img+1

My strava app on iOS has a bug giving me issues. My speed and km remain at 0:00 throughout the activity, and then after the activity strava posts a wildly inaccurate map and distance, for example I did a 12mins walk and it showed 0.09km and 45s time, also he map looks so weird and not accurate. I have done everything; location services are turned on too, I’ve uninstalled and installed strava thrice, my ios is updated to the current version, I dont know what else to do, all my walks or runs are donew outside with the clear sky, other apps that uses map are working fine with my phone, 
this has been happening for the past 1 It's so frustrating. Help

2 replies

Jana_S
Superuser
Forum|alt.badge.img+29
  • Jana_S
  • Superuser
  • February 19, 2025

Hi ​@ufakking, just to exclude some possibilities - could you have accidentally switched the type of activity to some non-gps type? In the row of icons right above the Start button, tap the 2nd one from the left, and make sure that you've selected Walk. 

Also, and I’m not sure whether that could make a difference, don't enable the power saving mode on your phone and see if that helps. 

Lastly, when you check Settings > Privacy & Security > Location Services > Strava, try setting this to Always. 

Jan_Mantau
U
U
Forum|alt.badge.img+1
  • ufakking
  • Author
  • Hub Rookie
  • February 20, 2025

Hi ​@ufakking, just to exclude some possibilities - could you have accidentally switched the type of activity to some non-gps type? In the row of icons right above the Start button, tap the 2nd one from the left, and make sure that you've selected Walk. 

Also, and I’m not sure whether that could make a difference, don't enable the power saving mode on your phone and see if that helps. 

Lastly, when you check Settings > Privacy & Security > Location Services > Strava, try setting this to Always. 

I have done all this, I even rest all my settings and started from scratch to set all of it back up following another recommendation I found in strava community, My location services are turned on, my phone is never on power saving mode, also prior to this I used strava for a year without any issues, and I’ve done nothing different, this is so frustrating

Terms & ConditionsCookie settingsAccessibility statement