I have bought myself a new mobile phone. Put Strava on it.
So I get challenged on logging in - it wants a 1 time 6 numeric digit password (which had been emaild to me).
Inputted
Couldn’t get access
Tried again
5 or 6 times around in circles before
“The Strava app has encounted an errors. Please contact support if the problem persists”.
I have tried deleting the cache, deleting the data, completely uninstalling the app having deleted the data & cleared the cache, doing this and then rolling the phone over before trying to re-install. Essentially, I have tried absolutely everything I can think of to clear the problem - but I just get “The Strava app has encounted an errors. Please contact support if the problem persists”.
Needless to say, although I can (and have) logged in here to explain this using my desktop PC), if I cannot log in to to Strava on my phone to start recording an activity, I cannot continue to use Strava and will have to use another app to record my jollies on the bike!!!! I have tried everything I and ChatGPT can think of.
Can anyone else suggest a fix for this? I have been driven nuts trying to remedy the problem or is it terminal?
Happy cycling, everyone!!!
