Skip to main content
Answered

Processing Activity stuck

  • December 18, 2023
  • 7 replies
  • 86 views

Forum|alt.badge.img+1

I was trying to upload my 10 mile run from my Apple Watch like normal (importing it) and it just got stuck at "processing activity". I left it overnight and it just disappeared but didn't process. I don't know how to make the run show up on my feed. 

Best answer by Jane

Hello @IvannaBarba 

Thanks for posting about this and sorry to hear there's an issue.  If the activity is no longer processing and you're not seeing it on your Strava account, we would need to have a look at your account to see what's going on.  I'm going to escalate this post to our Support Team and someone will be in touch with you shortly.  Thanks for your patience.

**This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.

7 replies

Jane
Forum|alt.badge.img+29
  • Strava Alumni
  • Answer
  • December 18, 2023

Hello @IvannaBarba 

Thanks for posting about this and sorry to hear there's an issue.  If the activity is no longer processing and you're not seeing it on your Strava account, we would need to have a look at your account to see what's going on.  I'm going to escalate this post to our Support Team and someone will be in touch with you shortly.  Thanks for your patience.

**This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.


Forum|alt.badge.img
  • Hub Starter
  • December 22, 2023

I have the same problem. Do you already have a solution?


Forum|alt.badge.img+1
  • Hub Starter
  • December 22, 2023

I have the same problem. Very disappointing as I’ve just completed my most challenging run ever - and now it seems to be lost


Forum|alt.badge.img
  • Hub Starter
  • December 22, 2023

I have this exact same problem just now too!


Forum|alt.badge.img+2
  • Hub Starter
  • December 22, 2023

Good afternoon. I want ask, how to solved my strava problem, about longer processing activity, Do you ready have a solution?


Forum|alt.badge.img
  • Hub Starter
  • December 24, 2023

Has this been sorted.  I have a big activity I should have screen shot if I knew it was going to hang 


Forum|alt.badge.img
  • Hub Starter
  • April 13, 2024

I’ve had the same issue. Last week my daughter’s first mtb ride ever never uploaded. Today I rode 10miles and there’s nada. I’m unsubscribing from Strava because of too many issues with an $80 app. All trails is $20 a year and has never had issues like this