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(RESOLVED) 3rd party apps (mi fitness, zepp, fitbit, igsport, xoss, etc) not connecting to Strava

  • August 15, 2024
  • 115 replies
  • 2423 views

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115 replies

Carlitoxlh
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  • Hub Starter
  • August 15, 2024

I think this is also happening with XOSS app. A


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  • Hub Starter
  • August 15, 2024

Zepp could not connect also


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  • Hub Starter
  • August 15, 2024

Same here. Couldn't sync my workout, and couldn't authorize.
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Device: Mi Watch Active 3
App: Mi Fitness
Phone: iPhone


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My fitbit activities won't sync to strava...I've unpaired my fitbit and tried pairing it again but now strava won't let me add it. It's giving me an error...this is really annoying.


runalyze
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  • Hub Starter
  • August 15, 2024

Maybe add a status update on your status page as users of other apps will complain a lot. Took a while to find this post here 🙂


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  • Hub Starter
  • August 15, 2024

Still have same problem..more than 8 hours..i think strava should post this problem in their instagram account.


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  • Hub Starter
  • August 15, 2024

Has this been resolved for anyone? I followed the advice and disconnected my fitbit but now cannot reconnect it as I keep getting an error message. All the messages on this list say from "yesterday" but not sure if that's a time zone thing? Also it's not under "known issues" on the strava page...🫠


runalyze
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  • Hub Starter
  • August 15, 2024

The “Resolved” is somewhat misleading here, as an “Accepted answer” equals = Resolved
They are still working on it


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  • Hub Starter
  • August 15, 2024

Thank you! It's quite difficult to figure out what's going on so appreciate the comment. 


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  • Hub Starter
  • August 15, 2024

Any update on this? My app can't connect to strava


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  • Hub Starter
  • August 15, 2024

Same here... can´t sync mi fit with strava...


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  • Hub Starter
  • August 15, 2024

Hi as of today, my rouvy workout did not upload automatically to strava as it used to. I unlinked it and tried to link it again. But upon clicking authorize, it just brings me to an 'Internal server error' message page. Tried a few more times, still the same. Checked with Rouvy support, they said its a Strava issue. Hope this can be resolved soon. Thanks.  


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  • Hub Starter
  • August 15, 2024

Since yesterday my xoss app will not sync with Strava. Its been working fine since i joined in January 2024. When i check the xoss app it showed not connected to Strava. When trying to authorize again it flashes a error very quickly on the app and then closes. I presume all these problems are due to the Strava platform having degraded performace?


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  • Hub Starter
  • August 15, 2024

Same here, huawei health can't be linked either


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  • Hub Starter
  • August 15, 2024

strava not syncronize with mi fitness and mi fitness not connected 


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  • Hub Starter
  • August 15, 2024

Same - as of yesterday, fitbit not uploading to strava. Revoked access to try to solve, noe it won't let me access to fitbit. Says 500 internal error. 


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  • Hub Starter
  • August 15, 2024

merhaba igpsport uygulaması ile sabah yaptığım sürüşü stravaya atamıyorum igpsort uygulamasına strava hesabım ile girişe izin vermiyor yetkilendirmeleri kaldırıp tekrar kurdum yine olmadı  1 yıldır problemsiz kullanıyordum lütfen yardımcı olmanızı istiyorum


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  • Hub Starter
  • August 15, 2024

there is an issue with strava which they know and are working on fixing that


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  • Hub Starter
  • August 15, 2024

Yes, I also have the same problem, 2 applications (Health Sync and Mi Fitness) don't want to be authorized


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  • Hub Starter
  • August 15, 2024

Exactly the same for me...

 


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  • Hub Starter
  • August 15, 2024

When will this be resolved?


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  • Hub Starter
  • August 15, 2024

Same here. Please assist us. This is a widespread issue, it seems. 


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  • Hub Starter
  • August 15, 2024

@Scout while your team is at work in resolving this, it would be great if https://status.strava.com/ would reflect the on-going incident. While investigating Strava OAuth connection incident with my app, it took a while to find this discussion thread and understand it was Strava server issue, not something I could fix in my app. 


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  • Hub Starter
  • August 15, 2024

Not as yet 


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  • Hub Starter
  • August 15, 2024

Hi, since Strava is aware of this issue, when is this getting resolved ?