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Answered

(RESOLVED) 3rd party apps (mi fitness, zepp, fitbit, igsport, xoss, etc) not connecting to Strava

  • August 15, 2024
  • 115 replies
  • 2423 views

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115 replies

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  • Author
  • Hub Rookie
  • August 16, 2024

thank you, it's working fine now


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  • Hub Starter
  • August 16, 2024

This mornings cycle data uploaded instantly. All sync issues resolved with Strava.  Thanks


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  • Hub Rookie
  • August 16, 2024

It is still saying authorisation failed while doing 3rd party linking. Could you please check?


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  • Hub Starter
  • August 16, 2024

This issue is not solved.


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  • Hub Starter
  • August 16, 2024

It looks like the problem is back again


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  • Hub Rookie
  • August 16, 2024

Again the same issue. Cant connect strava with 3rd app


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  • Hub Starter
  • August 16, 2024

Yes, the problem is back. It was working yesterday but now the problem is back.


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  • Hub Starter
  • August 16, 2024

Hello, Still I can't sync in through Mi Fitness. It was okay since morning but suddenly it disconnected again. my activity today didn't record


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  • Hub Starter
  • August 16, 2024

I got the issue with redmi watch 4,failed to authorize


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  • Hub Starter
  • August 16, 2024

I hope this sync issue will be fixed soon. I already have 2 runs that didn't sync. and Unfortunately Mi Fitness app dont have export option to manually upload our activity to strava. 


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  • Hub Starter
  • August 16, 2024

Unfortunately, I still can't connect with mi fitness app. I'm receiving an error.


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  • Hub Starter
  • August 16, 2024

The issue apparently is happening again. And as far as I researched it's happening only on Igpsport devices. I'm starting to regret for choosing this iGS630 over some entry/intermediate Garmin model.


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  • Hub Starter
  • August 16, 2024

Same issue on my IGPSPORT BSC100S


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  • Hub Starter
  • August 17, 2024

Still issues. Strava won't take my activities from Stryd. It's been a few days. I had to ad my activities manually 


Scout
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  • Strava Alumni
  • August 20, 2024

👋 Hi All, 
Thank you all for posting here. As this issue has been resolved, we will be closing this post for comments. If you have any activities that are not syncing, please reach out to the 3rd party and have them check to see if there are any errors on their side. You can also export those files in GPX, TCX, or FIT format and you should be able to manually upload them to Strava from our upload page.

If you need further assistance, please
submit a support ticket and we will look into it. Please be sure to include the device you are using as well as the version so our team can expedite your inquiry.