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Answered

(RESOLVED) Apple Watch clock is gone on Series 4 after updating to watchOS 10.1

  • October 31, 2023
  • 9 replies
  • 7 views
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Since last watchOS update (10.1) the clock on the upper right corner is missing. Please compare this photo with a screenshot from Strava's Apple Watch FAQ page:

 

I tried switching the watch language to English to be sure it was not a language specific problem and that's not the case. Is this a known bug? Any suggestions to fix? It is very annoying using the Strava app on commuting by bike (so I am not worried about sports stats etc., just want to log the activity) and having to go back home to see the current time.

Best answer by Dan_B_Smith

FYI, just yday I upgraded one more notch on both my Apple Ultra Watch and my iPhone 13Pro to v10.1.1 and v17.1.1 (released Nov 7, 2023), and my clock is back! Wahoo! Now I can know how late I am for my next mtg as I continue running!  😉 😉

9 replies

Scout
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  • Scout
  • Strava Alumni
  • 1398 replies
  • October 31, 2023

Hey @Nighto,
Thank you for posting. We are currently investigating this and I'll update this thread when I have an update.

Thanks for your patience!

Cheers,Scout (she/her)STRAVA | Community Hub Team
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  • Technospaz
  • Hub Starter
  • 1 reply
  • November 1, 2023

Same issue for me too! It's frustrating though I hope it can be fixed soon!

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  • totsubo
  • Hub Starter
  • 1 reply
  • November 2, 2023

Hope this can be fixed soon!

I wiped my Watch Ultra and reloaded. That did not fix the issue.

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  • Dan_B_Smith
  • Hub Starter
  • 3 replies
  • November 6, 2023

Yes, I came here specifically for this issue. I noticed the clock was all-of-a-sudden missing from the Strava display on my Ultra Apple Watch as I’m running.  I’m always “running late” with an upcoming work meeting that I need to know the clock time, so I know when I need to start running back home.  As it gets colder and I need more and more garments, it’s going to be harder and harder to do the simplest of button-pushings to ensure I know the time.  Heh.  A fix would be great.  Thanks!

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  • Nighto
  • Author
  • Hub Rookie
  • 3 replies
  • November 6, 2023

Yeah, my fix for the time being is to use Apple's Workout, then have the activity imported to Strava

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  • Dan_B_Smith
  • Hub Starter
  • 3 replies
  • Answer
  • November 10, 2023

FYI, just yday I upgraded one more notch on both my Apple Ultra Watch and my iPhone 13Pro to v10.1.1 and v17.1.1 (released Nov 7, 2023), and my clock is back! Wahoo! Now I can know how late I am for my next mtg as I continue running!  😉 😉

D
Forum|alt.badge.img+4
  • Dan_B_Smith
  • Hub Starter
  • 3 replies
  • November 10, 2023

FYI, just yday I upgraded one more notch on both my Apple Ultra Watch and my iPhone 13Pro to v10.1.1 and v17.1.1, respectively (released Nov 7, 2023), and my clock is back! Wahoo! Now I can know how late I am for my next mtg as I continue running!  ;). Thanks.

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  • Nighto
  • Author
  • Hub Rookie
  • 3 replies
  • November 10, 2023

Thanks for the heads up, just updated, retested and indeed the clock is back. Thanks Strava team!

 

Scout
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  • Scout
  • Strava Alumni
  • 1398 replies
  • November 10, 2023

@Dan_B_Smith, 
Thanks for updating the post! 

Cheers,Scout (she/her)STRAVA | Community Hub Team


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