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Answered

RESOLVED: Getting Error 403 when connecting Mi Fitness to Strava

  • February 27, 2024
  • 19 replies
  • 86 views
M
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I have recently acquired a Xiaomi Smart Band 8 Pro to replace my old Amazfit GTS that I'm giving to my dad (as he lost his old one), and when I tried to link the Mi Fitness app to Strava, after the auth page I got a page Error 403: Connected Athletes Limit Exceeded.

I've gone back and forth, even disconnecting my previous connection to Amazfit from my Strava account, but I still get this same error and they simply don't connect

I've also spent quite a bit of time browsing to see if there was any other end user with the same issue as me, but I haven't been successful.

Anyone has got a fix or a workaround? 

Deeply appreciate it.

Best answer by Jane

Hello!

Thanks to everyone who posted about this problem.  I've received word that this should now be resolved,  Can you please try again?  If you're still having the issue, please let me know.

C
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J

19 replies

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  • clozan2
  • Hub Starter
  • February 27, 2024

I also have the same problem trying to coonect my Xiaomi Redmi Watch 3 to Strava. Please help.

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  • kengpawit
  • Hub Starter
  • February 27, 2024

Me too, same problem with my new redmi watch 4.

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  • akamerto
  • Hub Starter
  • February 27, 2024

I have the same problem 😕😕

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C
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Let me know IF a solution comes around im havia The same issue trying to conect my mi health to strava mi band 8

 

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  • Joao_Queiroz
  • Hub Starter
  • February 27, 2024

Same problem here...xiaomi watch 4.

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  • WebX
  • Hub Starter
  • February 27, 2024

Mi Fitness, Xiaomi Smart Band 8 Pro same problem. Please fix the problem.

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  • vicluy
  • Hub Rookie
  • February 28, 2024

I have same issues with fitness android and ios 
my device: xiaomi watch s1 active

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  • i2rkz
  • Hub Starter
  • February 28, 2024

Same problem with Smart Band 8 and IPhone 13. Please fix it.

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  • Helio
  • Hub Starter
  • February 28, 2024

I met same error with Redmi Watch4.

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  • mattus33
  • Hub Starter
  • February 28, 2024

Same here

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  • kengpawit
  • Hub Starter
  • February 28, 2024

Please all send email to support team of xiaomi to fix this problem (can see the email in app store or play store of Mi fitness) I can't write email in here.

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  • SuleSoler
  • Hub Starter
  • February 28, 2024

I have the same issue with my Band 8, please fix it!!!!

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  • Fredd0
  • Hub Starter
  • February 28, 2024

I got the Xiaomi smart band 8 and I'm also having the same problem. Is it an issue in Xiaomi's side?

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Jane
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  • Jane
  • Strava Alumni
  • Answer
  • February 28, 2024

Hello!

Thanks to everyone who posted about this problem.  I've received word that this should now be resolved,  Can you please try again?  If you're still having the issue, please let me know.

Jane (she/her)
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  • WebX
  • Hub Starter
  • February 28, 2024

Thank you very much for your involvement in this problem. I tried to sync Mi Fitness and Strava and now it works!

For now I don't know if the data is being transferred yet, but the connection is successful 🙂

Jane
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  • msbrkz
  • Author
  • Hub Rookie
  • February 28, 2024

Hi Jane, thanks for reaching out!

I have confirmed that the connection between Strava and Mi Fitness has been accepted. Just like WebX mentioned in another comment, I don't know if the data is being transferred already as I didn't register any workout today, so we should wait to see if we get any more positive replies 🙂

Jane
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  • Joao_Queiroz
  • Hub Starter
  • February 28, 2024

Hello Jane, i tryed to connect again and it worked! 🙂 the issue is now solved.

Jane
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  • DerekC74
  • Hub Starter
  • May 16, 2024

I have the '403 Fobidden' problem, no response from Strava, really getting fed up with the terrible support. I will NOT be renewing my subscriptions at this rate. Useless!!

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  • JESSMACEDO
  • Hub Rookie
  • February 17, 2025

i'm having the same problem when trying to share my Mwatch app activities. Does anyone have a solution for this?

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