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Answered

Run does not link to strava

  • August 22, 2024
  • 1 reply
  • 12 views
H
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Hello everyone

today after finishing my outdoor rin on apple watch, I foget to press DONE so the workout does not link to strava. I need it to link to strava as we are in a race. Please give a solution for that. Thanks

 

 

Best answer by Jane

Hello @Huong 

Thanks for your post. If this activity was recorded with the Apple Workout app, you can re-import your activities using the instructions below:

  • Strava iOS App
  • You Tab
  • Settings top right (cog icon)
  • Manage apps and devices
  • Health
  • Your recent workouts from the Workout App will be located on this page

If this activity was recorded with the Strava watch app, please note that if you did not have sufficient reception during the time of saving the activity, that may cause issues with syncing once saved.

In this case, can you please force quit both the Strava watch app and the app on your mobile device.

To force quit the Strava app on your watch, press and hold the side button until the shutdown screen appears, and then press and hold the digital crown until the app closes. You must be in the app to force it to close.

Let us know if that helps.

I would also encourage you to check out our Apple Watch and Strava FAQ

    1 reply

    Jane
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    • Jane
    • Strava Alumni
    • Answer
    • August 23, 2024

    Hello @Huong 

    Thanks for your post. If this activity was recorded with the Apple Workout app, you can re-import your activities using the instructions below:

    • Strava iOS App
    • You Tab
    • Settings top right (cog icon)
    • Manage apps and devices
    • Health
    • Your recent workouts from the Workout App will be located on this page

    If this activity was recorded with the Strava watch app, please note that if you did not have sufficient reception during the time of saving the activity, that may cause issues with syncing once saved.

    In this case, can you please force quit both the Strava watch app and the app on your mobile device.

    To force quit the Strava app on your watch, press and hold the side button until the shutdown screen appears, and then press and hold the digital crown until the app closes. You must be in the app to force it to close.

    Let us know if that helps.

    I would also encourage you to check out our Apple Watch and Strava FAQ

    Jane (she/her)
    Scout
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