Hi
I am new here so maybe this is a repeated query. I just finished a ride and saved the data on the app. It even shows in the notification bar of the app that you can see the analytics by clicking. However, when I click that, it opens an earlier ride of august 19th. Also, I can’t find the Aug 21 (I.e. today) ride anywhere. Nor is it synced with health app. Did I make a mistake in saving the ride or is it something else I should do.
Best answer by Jane
Hello @Sujeet
Thanks for your post. I've escalated it to our Support Team and someone will get in touch with you soon. We'll need to have a look at your account and activities to help troubleshoot what's going on in this scenario.
This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.
+29Hello @Sujeet
Thanks for your post. I've escalated it to our Support Team and someone will get in touch with you soon. We'll need to have a look at your account and activities to help troubleshoot what's going on in this scenario.
This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.
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