I regularly get this message in red and can’t see my activity:
"Something went wrong please try again"
Strava on iOS
Answered
"Something went wrong please try again"
+3Best answer by Scout
Hey @Kaicarver,
Thanks for your post. Please try our initial troubleshooting step of deleting and reinstalling the Strava app. Our recommended instructions are below:
1. Delete the Strava application from your phone
2. Power your device off for 10 seconds
3. Turn your phone back on
4. Reinstall the Strava application
Note: You will not lose any data if you do this since all data is stored on the Strava servers.
Google Play Store:
Strava: Track Running, Cycling & Swimming
How to update your apps on Android: Support - Google
Apple App Store:
Strava: Run, Ride, Swim
How to update your apps on Apple: Support - Apple
If this doesn't resolve the issue, please submit a support ticket and our support team will further assist you.
+28Hey @Kaicarver,
Thanks for your post. Please try our initial troubleshooting step of deleting and reinstalling the Strava app. Our recommended instructions are below:
1. Delete the Strava application from your phone
2. Power your device off for 10 seconds
3. Turn your phone back on
4. Reinstall the Strava application
Note: You will not lose any data if you do this since all data is stored on the Strava servers.
Google Play Store:
Strava: Track Running, Cycling & Swimming
How to update your apps on Android: Support - Google
Apple App Store:
Strava: Run, Ride, Swim
How to update your apps on Apple: Support - Apple
If this doesn't resolve the issue, please submit a support ticket and our support team will further assist you.
+3I haven’t tried that solution yet, seems like a pain, will try when I have 15 minutes to waste.
i did find a workaround. To see results, instead of the app, use a browser:
Login to the community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.