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Details - new IPhone 16 Pro. I do not recall this issue on my previous IPhone...

When recording stairclimber activity the clock stops when the screen is locked. I did a bunch of tests and it seems to happen after about 60 seconds, but may pick up after a few minutes for another minute. It’s an indoor activity so it doesn’t (shouldn’t) need GPS. It seems very random. 

For example, I started the activity and climbed for 15 minutes with my phone in my pocket (on screen lock) and it registered 6 minutes. 

I have background refresh ON in App settings. 

App is up to date as far as I can tell: v395.0.0 (r46412)

Is there some other setting I’m missing?

Thanks in advance,

Karl

 

 

Hello ​@Sparty Karl 

Thanks for your post. I believe you are being impacted by the same issue described here: 

There is a workaround in that thread I recommend using for now. When we have an update we will post to that thread, and if you subscribe to the thread you will be notified when that happens. I’m very sorry for the issue and apologize for any inconvenience.