+2Hello - my swim which is imported from my Garmin Forerunner 645 music is being calculated incorrectly by Strava. The pace is showing as 1.59/100m however the lap analysis shows that no lap exceeds 1.55 (see images below). On my Garmin app the pace is showing as 1.53. Any way to fix this please? Thanks
Best answer by Scout
Sorry for the delayed update. If you are still having issues, please submit a support ticket and we will investigate further.
+2Same issue for me, just started today. Swam masters this morning and swim pace and moving time are wrong. Moving time was equal to elapsed time. I can only assume that swim avg pace was calculated off elapsed time and not actual moving time. Garmin had me at 1:18/100 and Strava had me at 1:56/100. I noticed that my buddy who also uses Strava synced to Garmin had the same problem.
+29Hello @Abi11
Thanks for posting about this and also thanks to everyone else who mentioned this issue. Sorry to hear this is happening. We are currently investigating this and will post an update here when we have one.
Thanks very much for your patience.
+28Sorry for the delayed update. If you are still having issues, please submit a support ticket and we will investigate further.
+1Having the same issue with sync from Polar Flow. Moving time in Strava is elapsed time, Strava even considers the time I stopped recording manually to discuss with my buddy. Annoying. Please provide solution, Strava!
+2I have the same issue with Polar Flow. Other tools, e.g. TrainingsPeaks, do read in the data correctly, so it does seems like the properties to calculate swimming pace are available in the raw file.
Tested both pausing my training and using laps to exclude zero moving time laps, but nothing seems to work.
Send in a support ticket.
I’m a little late to this party….my last Garmin Swim 2 watch and strava got along just fine. But I got a new Garmin Swim 2 this Summer to fix battery issues w the old one and now my 100/yd pace is always way wrong. Its correct on Garmin, but when it syncs to Strava it is way off. This is so lame! Sent in a support ticket and they sent me a bunch of running sync stuff. Also lame. Anyone figure this out?
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