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I am receiving a notification that my Strava account is temporarily suspended when I try to log in from my computer. Strava works just fine on the phone. I'm trying to export date from my second profile and merge the accounts and I need the computer browser version for that.

 

I know for a fact I did not enter a wrong password.

 

Please help. Thank you!

Hello @StipeRomac 


Thanks for your post and sorry to hear of the issue.


Please try the tips listed below:



  1. Wait one hour before attempting to log in again. After that time, please clear your history and cache on your browser then quit/reopen your primary browser and try logging in again.

  2. If the first tip does not resolve the issue, try to log in to your account using a different browser.

  3. If neither steps above have resolved the issue, please wait 24 hours then attempt to log in again. 


Let us know if that helps.

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