I had an unauthorized transaction which deducted my Gcash E-Wallet and just found out that it paid an unwanted subscription to my Strava account. Is there any possible way that I can cancel the subscription and get a refund? I'm hoping for this issue to be resolved.
Answered
Unwanted subscription and would like to get a refund
Best answer by cy-linder
Hi
I'm sorry to hear that someone obviously knows your account details and has signed you up for a STRAVA membership against your will.
Unfortunately, I can't solve the problem for you, but I would advise you to contact STRAVA support team with the issue: https://support.strava.com
Maybe someone from the STRAVA Community Hub Team can give you further tips?
Keeping fingers crossed.
Cheers
Uli
+23Hi
I'm sorry to hear that someone obviously knows your account details and has signed you up for a STRAVA membership against your will.
Unfortunately, I can't solve the problem for you, but I would advise you to contact STRAVA support team with the issue: https://support.strava.com
Maybe someone from the STRAVA Community Hub Team can give you further tips?
Keeping fingers crossed.
Cheers
Uli
https://www.strava.com/athletes/62919839
+29Hello
Yes as
Here’s how to contact Strava Support
Jane
Jane (she/her)
Login to the community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.