Skip to main content

I am reaching out to report an issue I am experiencing with my outdoor activity maps not appearing on Strava. I use an Amazfit GTR 2 watch connected via the Zepp app, which is synced with Strava. While the map for my workouts displays correctly in the Zepp app, it does not reflect on Strava.

 

Here are a few details to assist in troubleshooting:

Device: Amazfit GTR2

App Used for Syncing: Zepp

 

Issue: Maps for outdoor activities (e.g., running and cycling) are missing on Strava, despite being recorded correctly in the Zepp app.

 

Issue Existing since 30/10/2024

 

 

I have already verified the connection between the Zepp app and Strava, but the issue persists.

 

 

Looking forward to your guidance on resolving this matter.

There are actually multiple posts about this already (i.e. it's not something on your end only), the workaround is to upload manually... 

 

​@Jana_S 

Thank you for your suggestion. While the workaround you shared is helpful, it is not a complete solution to the problem. Ideally, Strava should automatically update the map data from Amazfit without requiring manual intervention.

Could you please let me know if this issue is specific to Strava? Are there any updates or efforts from Strava to address this and improve the integration with Amazfit?

​@subiin You have to reach out to the zepp support. It’s a problem on their end when they fail to upload gps data to Strava.

Reply


Terms & ConditionsCookie settings