Systm is no longer uploading the image file of the workout, nor the “Virtual” label, to Strava. This has started happening in the last few days after Strava has been updated several times in the past week.
Hello @PCUL
Thanks for posting about this. We were aware of an issue with Wahoo data not uploading properly a few days ago, but it should be resolved now. Can you confirm if this is still happening?
If it is still an issue, please submit a support ticket and our Support Team will be happy to assist you.
Thanks Jane will check later today after next workout is being uploaded.
Hello! I have had this issue for the last week too, and I can confirm that the issue persists today, at least 30 minutes ago it did. I logged in and out of both Wahoo and Strava many times, and disabled then reenabled permissions on both apps, with the same result. I submitted a ticket about this on Wednesday.
I can confirm that this has happened to my last 3 rides (9/28, 9/29, and 9/30)
Hi, any update here?
I have noticed the same problem since I had to re-pair Wahoo Systm with Strava about 10 days ago.
It is really annoying, I have to edit EVERY virtual ride now to correct the bike selection, which has is now defaulting to my road bike.
Hi All,
For anyone who is still experiencing this issue, please submit a support ticket and our Support Team will be happy to assist you.
As you can see from other posts, it’s still an issue. Please inform your colleagues rather than have me post about it all over again to a “support” ticket. Thanks.
Hi, I did submit a support ticket before I posted on this forum and have received no response. Thanks.
This is still happening to me as well, though it appears to be specific to the NoVids workouts. Is Strava going to take this seriously?
Hello!
If you are still experiencing this issue, please submit a support ticket and our Support Team and they will be happy to assist you.
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