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Hi,

 

recently my sim card was off for some time and i logged a walk through my apple watch. Later i fixed the sim outage but it seems the watch didnt synchronize properly. I manually entered the walk into strava app. A day later the activity was synced. However, the date/time was wrong… Checking the internet people said need to check the time zone on the strava web page. I checked but it was fine… Now every time i log an activity it is one day earlier, e.g. i did a run on 1st July 8pm but the app shows 30th June morning. That’s beyond frustrating as it messes my apple watch health app completely up (it shows some completely crazy number on active time and super low number on active calories).

 

Is there any way to fix it? I always liked strava app but if it messes up the whole apple health app on the watch i am afraid i need to terminate the subscription… no choice

 

Cheers

Thomas

Hi ​@Thomas 1976,

just to clarify - what do you mean by sim card being “off”? That should have no impact on Strava activities date.

I’d rather focus on the devices date. Double check that your iPhone’s date/time is set correctly and that the AW is set to be in sync with the iPhone (not independent).

Also, for any kind of glitches, it usually doesn't hurt to delete the Strava app & install it from scratch, to get rid of any potentially corrupt files that could be causing any kind of problems. Your Strava activities/data are all on Strava servers so you won't lose anything. 

I had some issues with my phones sim card. It didnt work for a few hours when i was doing the walk. Once i got home i took out the sim and it worked again. But since this event strava shows just wrong date and time when logging an activity. My watch, my iphone are all fine with timezone. so how is strava adding a completely wrong time? It’s MORE than 24 hours off. I did an evening walk 8pm and strava add shows this walk as yesterday 10am (????)

deleting app and re-install also didn’t help

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