Hello, my morning run has disappeared. I use a Samsung Watch 4 Classic without the GSM module. My run finished properly, I pressed finish and then done, and when I got home I waited for my watch to sync, but now it didn’t do anything. The app says “0 unsynced activity” and there is no sign anywhere that my morning run took place. Please fix this and restore the data of my morning run.
Answered
watch 4 and strava sync
+1Best answer by Lola
If that is not possible, we suggest reaching out to Samsung Support to understand has the activity been saved correctly.
+27Ciao
Anyway you can't see the saved activity on your watch, is it correct?
+27Ciao
+23Does the watch (like an Apple Watch) have a workout app that can record your run that can then sync with Strava?
If it does please try that. At the very least it will ensure your data source is intact, then if your watch won’t sync to Strava you have option to load the results via a .fit file or similar.
+26
If that is not possible, we suggest reaching out to Samsung Support to understand has the activity been saved correctly.
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