impossible to synchronize but run from the watch, several cross tests done without success, wifi deactivation, watch restart,... nothing works!
Answered
watch active 2 synchronization problem
+3Best answer by Jane
This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.
+29Hi @LightMute
Sorry to hear of the difficulties! Have you tried triggering a re-sync of the activities? If an activity hasn't synced to your Strava account, you can attempt to re-sync the activity. Select Tap to resync below the activity date and summary. Please make sure you have a good data connection when resyncing.
Let me know if that helps.
+29This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.
+3Das gleiche Problem auch bei mir, habe die App auch auf der Uhr schon deinstalliert und wieder neu installiert. Nun kann die Uhr keinen Code von watch.samsung.strava.com empfangen, da kommt eine Error Meldung.
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