+2I have the band and Mi Fitness app on my iphone 11 Pro. Strava has authorised access . Yet when i start a run and click on the Strava Heart icon it cannot find my Smart Band 7 and so my heart rate is not recorded with my run data.
how to solve this ?
Best answer by Scout
Hey @BogeyBok ,
We're going to send this over to our Support team so they can take a look at your account and try to figure this out. If you have a similar question please submit a support ticket and we will investigate further.
+28Hey @BogeyBok ,
We're going to send this over to our Support team so they can take a look at your account and try to figure this out. If you have a similar question please submit a support ticket and we will investigate further.
+28Hi @afitbudimantoro,
If you have a similar question please submit a support ticket and we will investigate further.
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