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Answered

forgot to cancel strava subscription

  • November 21, 2025
  • 1 reply
  • 34 views

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Please help.

I had no idea my free trial on Strava had ended and I was being charged . I have requested a refund , please can this be accepted as I cannot afford to pay for a subscription when I have not even considered using the app, this is really important, especially as Strava failed to notifiy me of any upcoming payments

Best answer by Jan_Mantau

If you already have a support ticket you can only wait until it is processed. This can take a while.

1 reply

Jan_Mantau
Superuser
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  • Superuser
  • Answer
  • November 21, 2025

If you already have a support ticket you can only wait until it is processed. This can take a while.