I created a route, downloaded it for offline use. When I arrived at my location, there was no mobile signal so I put my device in airplane mode. I retrieved the saved route, and selected start route. The app started recording. There was an orange line, indicating my route. All good. I push the power button on my phone to turn off my screen to save battery. At my first intersection, I pushed the power button to turn my screen on, and I watch the orange line disappear. To get it back I need to press the back button on my phone to return to the previous screen in the app, then choose “Start Route” again. The orange line is back. I then turn off my screen again, and when I turn it back on, poof, orange line gone again. I go back to the previous screen in app, select “Start Route”, and orange line is back. I turn off my screen, and...repeat, repeat, repeat, for 13 miles of my hike.
Offline, Saved Routing Disappears During Recording When Screen is Switched Off
+9
This has been a problem for me (and others) for awhile now and it's pathetic Strava cannot get one of the most basic functions of the app to work correctly
I'm really surprised that the recent update hasn't addressed this issue yet. It's quite frustrating, as this seems like an app-breaking bug. Is there any update on when Strava might prioritize a fix for this?
Same problem, but this happened with a full cell signal too as well as offline. I discovered the problem 20 miles into a 300 mile nonstop ride. With many intersections, I was having to stop and reload the route every 10 minutes. If downloaded routes does not work, why am I'm paying for it?
Chris
Same issue, very frustrating, started using komoot just because of this
For me it happens when turning off screen, or when switching apps
+9As of today, this issue is fixed. Also fixed is the centering zoom level issue. You can once again center at whatever zoom level you choose. I was able to confirm on my hike .I used a saved route and recorded it, switching the screen off, then on, several times.
+9Well, maybe not. Yesterday I used a saved route for MTB, which I typically do not do. When using this type of activity, the route disappeared once I switched off the screen. I plan to hike again this weekend, so I will try that activity again to determine if this is activity related.
I'm still having the same issue, as of a few hours ago. Route disappears the second the screen goes dark or when you toggle apps
+9Confirmed, hiking, issue has returned. Created route yesterday, saved to offline routes. Used route, both with data connection and without, same result. Route disappeared. Additionally, I noticed when recording starts, the activity shows as run, not hike. It does save as hike, however. Also worth noting that it always says my route is far away, and asks me to confirm use route. Today, I started the route right where my route started, and said same.
+9I hope so, but I also submitted a support request for this at the same time as I started this post. That ticket is still open.
Same on my side. What a money waste… : (
Is there any support ticket in development we can track the progress/state?
Is there another app that actually successfully performs this function? If I drop Strava and pay for Komoot will it work there?
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